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Get in touch

Questions about your care, billing, or a partnership opportunity — we're here. No phone trees, no ticket queues that disappear.

Ways to reach us

Partner support

partnersupport@docsthatcare.com

We reply within one business day

Current patients

Use secure messaging in your patient portal

Fastest path to your care team — HIPAA-secure

Partnership inquiries

newpartners@docsthatcare.com

Healthcare practices, fitness businesses, employer programs

Reach your care team

Send us a message

Do not include sensitive health information (like lab values or diagnosis details) in this form. Current patients should use secure messaging in the patient portal instead.

Support hours

Monday – Friday8am – 6pm CT
Saturday9am – 2pm CT
SundayClosed

Messages sent outside support hours are answered the next business day. Current patients with urgent clinical questions should use the patient portal.

Looking for quick answers? Most common questions are already covered.

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