From quiz to doorstep in about a week
Simple. Transparent. Online.
No referrals, no waiting weeks for an appointment, no driving to a clinic. Here's exactly what happens when you start with Docs That Care — step by step.
Take the quiz
2 minutes. Free. Immediate result. No card required.
Meet your provider
A licensed clinician reviews your intake and builds your plan within 24–48 hours.
Begin your care
Medication ships free to your door. Ongoing support included.
Step one
Take the 2-minute eligibility quiz
The quiz is the starting point — and the only thing you have to do before knowing if Docs That Care is right for you. It screens based on the basics: your age, state of residence, BMI range, and a brief medical history snapshot.
- Takes about 2 minutes to complete
- You get an immediate result — no waiting
- No credit card required at this stage
- If you're not a fit, we tell you right away
If the quiz indicates initial eligibility, you'll move to a more detailed medical intake — still before any charge.
What the quiz covers
State of residence
Confirms your state is currently served
Age and BMI range
Basic clinical screening criteria
Brief health snapshot
Key conditions that affect eligibility
Your goals
Helps match you to the right program
Your intake covers
Provider review typically takes 24–48 hours. You'll be notified via email and in your patient portal when your plan is ready.
Step two
Complete your intake and meet your provider
Once the quiz confirms initial eligibility, you'll complete a detailed medical intake — your full health history, current medications, and goals. This is what your licensed provider reads before making any clinical decisions.
A board-certified clinician reviews everything and then connects with you — by secure message for most questions, by video when it's warranted. They'll ask follow-up questions if needed, explain the medication options they're recommending, and discuss your plan before anything is prescribed.
Step three
Begin your care
Once approved, your prescription is issued and your medication ships free to your door — in plain, discreet packaging. Injectable medications come with everything you need: syringes, alcohol wipes, and administration instructions from your provider.
Your membership includes everything after that: ongoing secure messaging with your provider, care coaching for nutrition and lifestyle support, refill management, and progress tracking in your patient portal. Your provider adjusts your plan as you progress — dosing, timing, or medication — based on how you're responding.
- Medication ships within a few business days of approval
- Arrives in 5–7 business days, tracked throughout
- Refills ship automatically on schedule
- Cancel any time — no long-term commitment
What's included in your membership
Medication included
No separate pharmacy bill. Prescription is part of your membership.
Unlimited secure messaging
Reach your provider any time through your patient portal.
Care coaching
Nutrition and lifestyle guidance alongside your medication.
Patient portal
Progress tracking, refill management, shipment status.
What to expect
Your first two weeks
Take the quiz and complete your intake
The eligibility quiz takes 2 minutes. If you pass, you'll move directly to the detailed medical intake — typically another 10–15 minutes. No charge at this stage.
Provider reviews your intake
Your licensed provider reads your full history, may follow up by secure message with clarifying questions, and builds your treatment plan. You'll be notified when their review is complete.
Approval, first charge, and prescription issued
If approved, you'll receive your treatment plan and your first membership charge is processed. Your prescription is sent to our compounding pharmacy partner. If not approved, no charge — and your provider will explain the reason.
Medication ships
Your order is prepared and ships from the pharmacy. You'll get tracking information in your patient portal and by email. Most patients receive their first order within 5–7 business days of their prescription being issued.
Medication arrives — you begin your care
Your medication arrives with administration instructions from your provider. Your care team is available in your patient portal for any questions. Ongoing support, refills, and check-ins are all part of your membership from here.
Your care, organized
Everything in one place
Track your progress, message your provider, manage refills, and keep your plan on track — all from a simple, secure dashboard.
Progress tracking
Weight, doses, milestones
Secure messaging
Reach your provider anytime
Order & refill status
Live tracking on every shipment
HIPAA-protected
Your privacy is non-negotiable
PORTAL SCREENSHOT
Replace with actual portal mockup
Ready to take the first step?
Qualify now. It only takes 2 minutes and you'll know right away if you qualify. No card required.
Have questions first? Read the FAQ or contact us.